FAQs

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What are your shipping options and rates?

We offer free international shipping on all orders! No minimum purchase required. Wherever you are in the world, we’ll deliver your order to you at no additional cost.

How long will it take for my order to arrive?

We aim to process your order within 3-4 business days. After that, shipping typically takes anywhere from 5 to 14 days to reach you, depending on your location. We’ll send you a tracking number once your order has shipped, so you can follow its journey.

How can I track my order?

Once your order has been processed and shipped, we’ll send you an email with a tracking number. This will allow you to track your shipment from our warehouse to your doorstep. Please allow up to 4 business days for processing before your tracking information becomes available.

Can I make changes to my order after it’s been placed?

We process orders quickly to get them to you as soon as possible, so we may not be able to make changes once your order is confirmed. If you need to make any adjustments, please reach out to us as soon as possible at support@greeniegeneral.com, and we’ll do our best to assist you.

What is your return policy?

We offer a 30-day return window for all purchases. If you are not completely satisfied with your order, please contact our customer support team at support@greeniegeneral.com. Our team will be happy to assist you with your return or resolve any issues you may have.